Privacy Policy


Valid from 01 Jan 2023. respects matters relating to your privacy. This Privacy Notice explains the types of personal information we collect, how we use that information, with whom we share it and the choices you can make about our collection, use and disclosure of that information. We also explain the steps we take to protect the security of information and how you can contact us about our privacy practices. The term “personal information” refers to information that you or the device you use to connect to the Internet can identify.

If you, at any time, have questions regarding this Privacy Policy or other questions regarding how we manage, protect and/or process your Personal Data, you can send an email to our Data Protection Officer at .

This Privacy Policy is subject to the laws of Indonesia.

Information We Collect

We may obtain your personal information from various sources, including, mobile applications, when you communicate with us by telephone, or email, or social media, or when you participate in our events or promotions, as well as through parent, affiliate or subsidiary our company, as well as business partners and other third parties.

When you create an account, we will collect personal information, including but not limited to: name, address, contact number, email address, date of birth and gender.

Additionally, we may collect certain information automatically, such as cookies and web beacons, when you visit our websites or use our mobile applications. A “cookie” is a text file that a website sends to a visitor's computer or other device connected to the Internet to uniquely identify the visitor's browser or store information or settings in the browser. “Web Beacons,” also known as Internet tags, pixel tags or blank GIFs, are used to send information back to a web server. We may also use third-party website analytics tools, which collect information about visitor traffic on our sites and mobile applications.

Use of Information We Collect

We may use the information we obtain about you to:

  • Register your membership on our site, and manage and maintain your account on our site
  • Provide the products or services you request
  • Process, validate, confirm, verify, send and track your purchases (including processing payment card transactions, arranging shipping and handling returns and refunds, and contacting you regarding orders, including by email and telephone
  • Recording records of your purchases on our site
  • Responds to your questions and comments, as well as providing customer assistance and problem resolution
  • Communicate about our products, services, offers, events and promotions, and offer products and services that we believe may be of interest to you
  • Allows you to communicate with us via blogs, social networks and other interactive media
  • Publish your testimonial about, including on our site, blog and social networks (if we decide to publish your testimonial, we will only include your first name, last initial, city and region)
  • Manage your participation in our events, sweepstakes and other promotions
  • Tailor our products and services to your personal interests when visitors use our sites, applications and social media assets
  • Operate, evaluate and improve the business and the products and services we offer
  • Analyze and improve our communications and marketing strategies (including by identifying whether emails sent to you have been received and read)
  • Analyze trends and statistics regarding visitors' use of our sites, mobile applications and social media assets, and the purchases visitors make on our sites
  • Provide protection against and prevent fraud, unauthorized transactions, claims and other liabilities, and manage emerging risks, including by identifying potential hackers and other unauthorized users
  • Enforce the Terms of Use and Terms and Conditions of our site
  • Comply with applicable legal requirements, industry standards and our policies

In addition to the use of data as described above, we may use information collected through cookies and other automated devices to uniquely identify the electronic shopping basket you create on our site and enable you to retrieve the shopping basket you have previously created. We may also use cookies to identify and validate visitors. We may combine the information we obtain with publicly available information and information we receive from our parents, affiliates or subsidiaries, as well as business partners and other third parties. We may use such combined information to improve and personalize your shopping experience with us, inform you about our products, services and events that may be of interest to you, as well as for other promotional and other purposes as described in this section. We may also use the information we obtain about you for other purposes about which we will specifically notify you at the time of collection.

Online Advertising

On our site, we may collect information about your online activities to advertise products and services that match your personal interests. You may see certain advertisements on this site and on other sites because we participate in advertising networks. Ad networks allow us to target our advertising to users through demographic, behavioral and contextual methods. These networks track your online activities over time by collecting information automatically, including through the use of cookies, web server logs, web beacons and other methods. The network uses this information to serve and our business partners advertising tailored to your personal interests. Information collected by our ad network vendors includes information about your visits to sites that participate in the vendor's ad network, such as the pages or advertisements you have visited, and the activities you have undertaken on those sites. This data collection and advertising targeting occurs on our site as well as on third party sites that join the ad network. This process also helps us track the effectiveness of our marketing efforts.

Information We Share

We do not sell or disclose your personal information, except for disclosing personal information in the manner and to parties as written in this Privacy Policy. We may share personal information that we collect with our parents, affiliates and subsidiaries, colleagues, advertising vendors and members, and other third parties for the purposes written in this Privacy Policy without requiring prior consent, including to provide information about products and services, offers, events and promotions that we think may be of interest to you. We may also share personal information with service providers who work on our behalf. We do not permit these service providers to use or disclose information except as necessary for their work on our behalf or in accordance with legal requirements.

Your choice

We offer certain choices regarding what information we collect from you, how we use and disclose that information, and how we communicate with you. You can withdraw the consent you previously provided to us or change your choices or object at any time regarding the processing of your personal information. We will then implement your selection. In certain circumstances, withdrawing consent to the use or disclosure of your personal information from means that you cannot take advantage of certain offers or features of the site.

Access and Repair

You may obtain a copy of certain personal information we maintain about you or update or correct any inaccuracies in such information by using the online account you create on our site. In addition, if you feel that the personal information we hold about you is inaccurate, you may request that we correct or amend that information by contacting us as provided in the “Contact Us” section of this Privacy Policy. If we deny your request for access, we will inform you of the reasons for the rejection.

Links to Other Sites

Our site may contain links to other sites for your convenience and information. Some of these sites may be operated by companies that are not affiliated with Linked sites may have their own Privacy Policies, which you should be aware of if you visit such sites. We are not responsible for the content of any sites not affiliated with, the use of such sites, or the privacy practices of such sites.

How We Protect Personal Information

We use administrative, technical and physical safeguards designed to help us protect the personal information we collect from accidental and unlawful damage, loss, alteration, access, disclosure or use. For example, we use Secure Sockets Layer encryption to protect certain of your purchase information in transit. Please remember that no electronic transfer of information is completely secure. We cannot guarantee that the security measures we have in place to protect your personal information will not be damaged or fail, or that such measures will always be adequate and effective. We will notify you in writing if we find that there has been a data confidentiality protection failure. For further protection, you must protect your account username and password and not share this information with anyone. You should also log out of your account and close your browser window when finished visiting our site. Please remember that we will never ask for your username and password from your account via email.

Age restriction does not sell products for purchases made by anyone we know who is under 17 (seventeen) years of age. We require registered site users to be at least 17 (seventeen) years old. As a user and to place an order on, you must be at least 17 (seventeen) years old. If you are under 17 (seventeen) years of age, you may only order on with the consent and involvement of your parent or guardian. If you do not have the consent and involvement of your parent or guardian, you must stop using the site.

Privacy Policy Changes

This Privacy Policy may be changed periodically to reflect changes in our personal information practices and without prior notice to you. We will post a prominent notice on our site to notify you of any significant changes to our Privacy Policy and indicate at the bottom of the notice when it was last updated.

Conditions for Receiving and Opting Out of Promotional Emails

When you sign up to receive the newsletter, you will have the option to stop receiving our regular update service in the form of:

(i) Email notifications of new products, features, improvements, special offers, contests, exciting events and special shopping promotions.

(ii) Direct mail notifications of new products, features, improvements, special offers, contests, exciting events and special shopping promotions.

We offer you the opportunity, at any time, to unsubscribe from any service or renew your subscription, if you change your mind at no charge. All emails we send you contain an easy, automatic unsubscribe link so you can choose not to receive such emails. Additionally, you can change your email preferences or opt out of all emails by going to “My Account” here .

Contact us

If you have questions or comments about this Privacy Policy or you would like us to update the information we have about you or your choices, please contact us via email at or via Whatsapp to 081574304388 or come to our office at Sahid Sudirman Center 26th floor. Jl. Gen. Sudirman Kav. 86. Jakarta - 10220.

Last update 01 Jan 2023.